VCU Health App
Case Study:
Project Overview
Intension
Design a mobile app for scheduling appointments at VCU Health.
The Goal
To create an app which could make taking online appointments and procedures required before the appointment easier for students at VCU Health.
Why did I choose this topic?
I chose this topic because I've personally experienced it. Going through the process of scheduling an appointment until meeting a doctor in-person took me almost a week while I thought could have been done better through an app.
Research
There is a VCU Health web portal which allows you to schedule appointments only for any influenza or vaccination shots not for any other illness.
Screen Shot from my VCU Web portal
After doing some more research, I found two VCU health related apps named “VCU Health Anywhere” and “VCU Heath".
Screen Shot from the Apple Store
Initial Research Conclusion
Neither the website nor the two apps helped me book an appointment with the doctor.
Journey Map
Sitemap
Persona
Empathy Map
Wireframes
Mockups
High-Fidelity Prototype
